First Minnetonka City Bank

Report Debit Card Fraud 24 Hours a Day: (800) 472-3272

Contact Us (952) 935-8663

Toll Free (888) 935-8191

 

Personal Banking | Identifying and Reporting Common Scams

On July 6, 2017, the Federal Trade Commission (FTC) issued an alert on scammers posing as FTC officials who contact individuals and claim they have won prizes from a charity contest. The scammers ask for money to cover taxes or insurance costs associated with the prize. While this is a new malicious campaign, scammers use these basic tactics time and time again with slightly different wording to take advantage of unsuspecting individuals. It may seem like a day doesn't go by without scammers contacting you online or by phone seeking money and/or personal information. Since this is so commonplace, it is worth exploring how to identify these schemes, and how to go about reporting them in the event that scammers target you.

Identifying the Scam

Two common financial schemes involve coercing individuals into paying money to prevent a negative outcome, such as a tax audit, a police investigation, or asking the individual to pay a fee upfront to claim a prize. The third type of scam seeks individuals' personally identifiable information (PII), such as Social Security numbers and birthdates, to commit identity theft. Individuals providing information to scammers may suffer large financial losses, as well as negative impacts to their credit. It is important that you know how to spot these scams so you can easily ignore them.

It's most likely a scam if you…

  • have to pay money to claim a "prize" or "winnings"
  • are asked for money to stop or prevent a police, FBI, or other federal investigation
  • have to provide your bank account number and information
  • are specifically asked to purchase any form of a prepaid gift card to be used as payment
  •  are approached with no prior contact to give out your date of birth, social security number, password, username or other personal sensitive information online or over the phone
  • are approached online or by phone in an unprovoked manner and asked for payment or personal information by someone claiming to be a government employee on official business

One final thing to be aware of is that scammers create convincing emails that may look like official communication from your bank, credit card issuer, or a retailer. These emails often include a link to a very convincing, yet fraudulent website that will ask you to log in with your username and password. If you provide your credentials, the criminal can then use them to gain access to your legitimate account. From there, they can steal your personal information or generate fraudulent transactions. If you ever receive an email asking you to click a link to log in and update your account or change your information, be safe and use your browser to directly type in the legitimate website address for that account in order to complete this request. By doing this, you will always be sure you are on the right website.

Scammers constantly target individuals by email, false advertisements, and phone calls to bring these types of scams to fruition. Being wary of any communication that meets any of the above criteria will go a long way in keeping your information and money safe!

Reporting Scams

Finally, it is very important that targets of online or phone scams report this to the proper authorities. Although it can be a bit embarrassing to have been hit by such a crime, reporting is the only way to direct investigators and regulators to pursue the criminals behind the scam or identity theft. Aside from reporting the scam to law enforcement, it is important to work with your bank, credit card issuer, or the business where your account was compromised to take the necessary steps in preventing further financial loss.

If you are the target of a financial scam, report it to the FTC. If this scam was via email or over the Internet, also file a complaint with the FBI's Internet Crime Complaint Center.

Targets of identity theft can also file a report to the FTC and receive a recovery plan detailing how to move forward based on the type of scam committed.

 

Learn More | Contact Our Personal Banking Specialists

Glen Lake: (952) 935-8663

14550 Excelsior Blvd.
Minnetonka, MN 55345
Hours & Directions

Country Village: (952) 935-5995

11500 Highway 7
Minnetonka, MN 55305
Hours & Directions

 

Report unauthorized activity

To report unauthorized activity or a lost or stolen Visa Debit Card, call (952) 935-5995 or (952) 935-8663 during our business hours. After hours, call (800) 472-3272.

Consumer Education

Education

These tips are available so you can learn more about ways to save money, send your children to college, save for retirement, and more.

Learn more
Security Tips

Security Tips

Our security tips provide valuable resources to protect your personal identity, your banking account and more.

Learn more
For all life's moments, bank among friends.

Want to learn more?
Contact a banker or visit one of our convenient locations today!
(952) 935-8663

Disclaimer
No
Yes
Yes Confirm
The Fair Housing Act prohibits discrimination in housing because of:
Mission

Enforce the Fair Housing Act and other civil rights laws to ensure the right of equal housing opportunity and free and fair housing choice without discrimination based on race, color, religion, sex, national origin, disability or family composition.

Major Goals

1. Reduce discrimination in housing by doubling the Title VIII case load by the end of 2000 through aggressive enforcement of civil rights and fair housing laws;

2. Promote geographic mobility for low-income and minority households;

3. Integrate fair housing plans into HUD's Consolidated Plans;

4. Further fair housing in other relevant programs of the Federal government; and

5. Promote substantial equivalency among state, local and community organizations involved in providing housing.