First Minnetonka City Bank

Report Debit Card Fraud 24 Hours a Day: (800) 472-3272

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Personal Banking | Remember to protect your personal information when shopping online.

Although the most common identity theft or account fraud comes from someone you know, online shoppers need to also be cautious about giving out personal information or leaving it where someone has access to it. By following some simple precautions, you can have a better online shopping experience and not place your personal information in jeopardy...

Tips to help you have a more secure internet shopping experience:

  1. If you use credit cards online, avoid creating passwords that include easily accessed personal information, such as mother’s maiden name or date of birth. Instead, use something unique that only you know.

  2. Don't give out personal information over the phone, through the mail, or on the Internet unless you know who you’re dealing with and preferably only if you’ve initiated the contact. As a general rule, never give out your Social Security or driver’s license numbers. If you must share personal information, confirm that you are dealing with a legitimate organization.

  3. Banks will not ask you to verify your personal account information over the phone or via email. They already have that on file. If you receive a phone call or email asking you to verify such information, don't respond. Instead, contact the bank directly.

  4. If you receive an e-mail asking for personal information, do not hit the reply button or click on any website link in the e-mail. Instead, go directly to the sender's website by typing in the sender's website address.

  5. Don’t leave sensitive documents containing personal information where people can see it.

  6. Look for secure sites that feature https:// with the "s" in the URL as well as a closed padlock icon on the webpage.

  7. Always double check the URL to be sure you are shopping with the company you intended to shop with. That’s especially important during the holiday rush when a simple typo could help out identity thieves.

  8. Know the company you’re dealing with. If you are doing business on a company’s website for the first time, do your homework. Consider checking out the Better Business Bureau website (

  9. Consumer protections under the federal Fair Credit Billing Act apply to Internet credit card purchases. Keep records of the purchase.

  10. Avoid providing superfluous information like annual income, spending habits, hobbies and lifestyle data.

  11. Shop with U.S.-based companies. Domestic state and federal consumer protection laws apply. You’ll be protected and have recourse should something go awry.

  12. Register your credit and debit cards at "" and/or "" for a more secure online shopping experience.

Learn more about preventing identity theft at the federal government’s website


Learn More | Contact Our Personal Banking Specialists

Glen Lake: (952) 935-8663

14550 Excelsior Blvd.
Minnetonka, MN 55345
Hours & Directions

Country Village: (952) 935-5995

11500 Highway 7
Minnetonka, MN 55305
Hours & Directions


Report unauthorized activity

To report unauthorized activity or a lost or stolen Visa Debit Card, call (952) 935-5995 or (952) 935-8663 during our business hours. After hours, call (800) 472-3272.

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Enforce the Fair Housing Act and other civil rights laws to ensure the right of equal housing opportunity and free and fair housing choice without discrimination based on race, color, religion, sex, national origin, disability or family composition.

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1. Reduce discrimination in housing by doubling the Title VIII case load by the end of 2000 through aggressive enforcement of civil rights and fair housing laws;

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4. Further fair housing in other relevant programs of the Federal government; and

5. Promote substantial equivalency among state, local and community organizations involved in providing housing.